RETURNS POLICY

 

The trousers don't fit? Something has changed and you'd like to return the product? We are sorry to hear this. But, hey, there is good news too!

According to the European Distance Selling Regulations you are fully entitled to return the purchased Products within 30 days from the date of the delivery. You don't even have to give reasons of the return, however, we greatly appreciate such information as a valuable advice for the future.

 

Our Store goes even further. We give you 30 days, instead of 14, to exchange the Product. How cool is that!

 

 The Product that you wish to exchange must be unworn, unaltered, with all original tags and in the original packaging.

 

We will refund the purchase price of the product within 7 days from the date the parcel with the returned goods is delivered to us.

 

STEP BY STEP - refunds

 

  1. Log into your store account using the LOGIN link located in the upper right corner of the website.

  2. Find the number of the order and copy it.

  1. The untapped and unworn product, with all the original tags and no signs of use shall be packed in the parcel, the product was delivered in to you. Be sure to enclose the proof of purchase and order number.

  2. The client has to bear the cost of a return shipment. We do not accept goods returned in COD (collect on delivery) shipments or other shipment forms which require the receiver to pay a surcharge.

  3. The returned product must be accompanied by a written cancellation notice, including the name, surname and the address of the Client, as well as the bank account number to which the sum equal to the product price shall be returned. Our Ninja advisers will send you the product return form, as soon as you inform us about your desire to return the product.

  4. The properly packed product accompanied by the cancellation notice and proof of purchase should be sent to:

 

Modaton CLP

www.benevento.pl

"RETURN"

18 Białostocka Street

postal code 44-164 Gliwice 

Poland

 

  1. You will receive a full refund of the products price within 7 days after the return is delivered.

 

  1. That's all. Simple, quick and painless!

 

If you would like to ask about anything else or simply chat a bit, please write our Ninjas at ninja@benevento.pl


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